We do servicing and repairs.
With over 30 years experience of working on many types of bicycle, (very likely in excess of 12,000 services and repair jobs carried out), rest assured that your pride and joy is in good hands.
We have the tools and the skills to do most jobs on modern bicycles and also ones that have seen a bit of history!
From a simple inner tube replacement to a major strip down and refurbishment, we can do it.
Getting your bike to us
Due to an operational restriction placed on us by a third party, we are unfortunately unable to have customers drop off bikes directly at our workshop. However, if you are coming into Berwick anyway, we’ll happily meet you somewhere in town, like a supermarket car park, where you may hand the bike over into our care, but please arrange this in advance as we are unable to just turn up immediately.
We are aware that it is not always convenient for you to take a bike somewhere to get work done then have to go back and collect it when it is ready, so, to make your life easier…
We offer a pick up and drop off service.
It might be that you do not have a big enough car to transport their bike to a repair shop, or maybe your car IS big enough but you don’t want to get it covered in mud and oil. Or maybe you just don’t have the time.
If that is the case, we will come to you, make an assessment of your bike’s needs then take the bike back to our workshop to carry out the work. Once it is done, we will contact you to arrange a convenient time to return it to you.
We do make a charge for this service, just how much will depend on the distance we travel to you. However, it’ll be more or less equivalent to what it would cost you to bring the bike to us then collect it once the work is completed.
As an example, a recent pick up in Lowick, then the bike dropped off a few days later, cost the customer £14 on top of the actual service bill.
This service is available at all reasonable hours, Monday to Saturday by mutual agreement.
We will endeavour to get the work done as promptly as we can but please allow time for us to order and receive any parts needed. We will keep you informed as to timings.
Call us on 07546 937700 or click https://planetary14bikes.co.uk/contact-us/ to email us to tell us what you need done and to arrange an assessment…
Please note that some jobs such as frame repair and suspension servicing are jobs that require quite specific training and equipment to carry out safely so we usually direct customers to specialists who are excellent in those respective fields.